Sunglasses By Tower Warranty Information
We take a lot of pride in building quality products for our customers. And we want every customer of ours to be happy with their purchase. If for any reason a product does not meet our standards and you feel it is defective, you may be covered by the below product warranty. We do not extend warranties to resold sunglasses. You may be asked to provide proof of purchase in order to receive warranty benefits.
Wood Sunglasses - 1 Year Limited Manufacture's Warranty
Sunglasses by Tower are covered under warranty for 1
year after your purchase date. This covers all manufacturing defects.
However, Tower does reserve the right to require original and timely
proof of any manufacturing defects. If Tower decides that the product is
indeed defective, a full refund or exchange will be issued.
Certain circumstances will not be accepted as a defect. These
circumstances include but are not limited to: sitting on your
sunglasses, dropping your sunglasses, scratched lenses, chewed pieces,
etc. Please see here for any questions regarding caring for your wooden sunglasses.
Filing a Warranty Claim
Please contact us via email (firstname.lastname@example.org) with the following information:
- Full name the order was under
- Order number
- Description of issue
- Picture or video of issue